Global Capability Centers
01Capability

Build Your GCC

Establish a capability centre — entity, facility, infrastructure and founding team.

01Overview

We establish your Global Capability Center end to end: location and talent-market strategy, facility build-out, infrastructure and security architecture, entity and statutory support, and recruitment of the founding leadership and teams — on a milestone-based plan that de-risks every stage of establishment.

What we cover

  • Location, talent-market and cost modelling
  • Facility, infrastructure and network set-up
  • Legal-entity and statutory establishment support
  • Security and compliance architecture
  • Founding leadership and team recruitment

How we deliver it

  • 01Milestone-based establishment roadmap
  • 02Parallel work-streams across real estate, IT, legal and talent
  • 03Security and standards aligned to the parent from day one
  • 04Governance designed for operate and transfer phases
Measured by

The metrics we govern

Every capability is run to explicit, contractually governed performance metrics — reviewed in joint governance.

01

Time-to-operational

02

Hiring ramp adherence

03

Establishment milestone attainment

04

Security readiness

Outcomes

The value created

Faster, de-risked establishment

Enterprise-standard centre from launch

Foundation engineered to scale

Operating doctrine

How this is run

Delivered under Global Capability Centers's operating doctrine — the standards applied across every capability in the practice.

Governance

GCCs run on a dual-governance model that protects both operational delivery and strategic alignment with the parent. A site leadership team owns day-to-day performance, security and people, while a joint steering committee with the client owns strategy, investment, maturity progression and roadmap. Decision rights, escalation paths and review cadences are documented from establishment.

Reporting & insight

Performance is reported against a balanced scorecard spanning delivery (SLA, quality, throughput), people (hiring, attrition, engagement), security (incidents, compliance) and value (productivity, cost, maturity progression). Clients receive transparent, real-time visibility into the centre they ultimately own or sponsor.

Security & compliance

The centre is built to the parent’s security and data-protection standards — segregated networks, role-based access, ISO 27001-aligned controls, secure development practices and physical access control — so that sensitive IP and data are protected to enterprise standard from day one.

Transition & onboarding

Work is migrated through a structured knowledge-transfer and transition framework — process documentation, shadowing, reverse-shadowing and staged ownership — ensuring continuity and de-risking the move of critical functions offshore.

Business continuity

Business continuity is engineered through resilient infrastructure, work-from-home failover, cross-trained talent pools and tested recovery plans, protecting the parent from disruption to offshored capability.

Scalability

The centre is designed to scale across functions, teams and locations through a repeatable hiring engine, modular infrastructure and a maturity roadmap that adds capability without re-architecting governance.

Start the conversation

Better businesses are built through better operations.

Whether you are establishing a capability centre, transforming customer operations, running critical banking infrastructure, operating renewable assets or creating value across a portfolio — Advait brings the operators, the platform and the accountability to deliver.