Framework
The Advait Operating System
Our eight-stage methodology for discovering, designing, building, operating and transforming business operations — with the artefacts produced at each stage.
PDF · 28 pages Download
Resources
Frameworks and reference material for operating leaders.
The methodologies, guides and assessment tools we use with clients — made available for the leaders responsible for building and running enterprise operations.
01Knowledge centre
Download the operating playbooks
Practical, field-tested material — not marketing. Each resource reflects how we actually design and run operations across our practices.
Assessment
Operational Maturity Self-Assessment
A structured diagnostic across process, technology, governance, workforce and customer experience to benchmark how well your organisation operates today.
Interactive · 45 min Download
Guide
Building a Global Capability Centre
An end-to-end reference for standing up a GCC — entity, location, talent, technology, governance and the build-operate-transfer path to ownership.
PDF · 36 pages Download
Whitepaper
Operational Value Creation in Private Equity
How operating partners turn investment theses into measurable EBITDA improvement across the hold period — with a 100-day execution model.
PDF · 22 pages Download
Playbook
Customer Experience Operating Model
The reference architecture for designing CX operations that stay consistent at scale — channels, workforce, quality, analytics and governance.
PDF · 31 pages Download
Benchmark
Banking Operations Resilience Index
Benchmark data and a control framework for engineering always-on operations across payments, ATM networks and customer channels.
Report · 18 pages Download
Need something specific?
We will share the framework relevant to your priority.
Tell us the operation you are trying to build or improve, and we will point you to the right material — or walk you through it directly.